Improving software delivery in every organisation

Facilitators Guide

Introduction Presentation

  • Agenda
  • Models of Learning
    • Comfort - Learning - Panic zone
    • Deliberate Practice
  • Pomodoro Technique
  • Overview of MLD Specific Skills (e.g. TDD)


  • Presentation
  • Learning (repeat pomodoros until lunch)
  • 1 hour lunch
  • Learning (repeat pomodors until show & tell)
  • 30 minute Show & Tell


Figure out target mentor group e.g. if doing a MLD on TDD, this could be all the people who have done some TDD before.

  • Ask individuals in your target mentor group to raise their hands
  • Tell everyone else to find someone with their hand up
  • Give clearly defined amount of time to pair or group up
  • Be explicit about whether you expect pairs or small groups (3s)
  • If anyone is left over, find them a group quickly and quietly

Time Keeping

The format is 25 minute pomodoros on a global clock, with 5 minute breaks in between.

  • You should enforce that everyone stands up, hands off keyboards.
  • Using loud projected voice to get people’s attention.
    • Feel free to use Japanese words such as Hajime and Yame.
  • Encourage people to mingle and chat about their progress.
  • Allow people to discuss other things too.


Go around and look for common anti-patterns, examples:

  • One person doing all the talking, using the screen or even making the screen unavailable to other people in pair/mob.
  • Panic zone - one or more individuals unable to make progress.
    • You may not have the knowledge to get them out of the panic zone, avoid the temptation to be dragged into the panic zone yourself.
    • If you have the knowledge, ask them questions that help them get into the learning zone.
    • Explore with the learner how they might discover for themselves the knowledge that they are attempting to seek.
    • Find other teams who have that knowledge - suggest that they use the breaks to speak to them.
  • Comfort zone - one or more individuals may not be challenged.
    • Ask them thought provoking open-ended questions
    • Challenge any assumptions that they have made
    • If possible, question any opinions that they have
  • Mention to individuals interesting things you’ve noticed that could make good Show & Tells
  • Nudge people about Show & Tells gently

Show & Tell

Invite people to talk a little about what they learned

Have a screen ready to make it possible for people to show code.

  • This could be to show their favourite feature
  • Could be to show some code
  • Could be to talk about things that they don’t like or found surprising.
  • Could be to get criticism on code written during the day